Premium Meals Delivered Fresh to Your Door

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Privacy Policy

Last updated: December 2024

ValueVilla Eats ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use your information to process orders, provide customer service, send updates about your orders, and improve our services. We may also use your information for marketing purposes with your consent.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, but only to the extent necessary.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

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Terms & Conditions

Last updated: December 2024

Welcome to ValueVilla Eats. These Terms and Conditions govern your use of our meal delivery service.

Service Description

ValueVilla Eats provides meal delivery services, offering chef-prepared meals delivered to your specified location. All orders are subject to availability and delivery area restrictions.

Ordering and Payment

By placing an order, you agree to provide accurate information and authorize payment for the total amount. Prices are subject to change without notice.

Delivery

We strive to deliver within the estimated timeframe, but delivery times are not guaranteed. Risk of loss passes to you upon delivery.

Cancellation and Refunds

Orders may be cancelled within 30 minutes of placement. Refunds are provided at our discretion for quality issues reported within 2 hours of delivery.

Limitation of Liability

Our liability is limited to the cost of the meal. We are not responsible for any indirect, incidental, or consequential damages.

Governing Law

These terms are governed by local applicable laws. Any disputes will be resolved through binding arbitration.

Contact Information

For questions about these terms, contact us at [email protected]

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Cookie Policy

Last updated: December 2024

This Cookie Policy explains how ValueVilla Eats uses cookies and similar technologies when you visit our website.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and basic functionality.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Functionality Cookies: Remember your preferences and provide enhanced features.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (with your consent).

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set their own cookies, such as analytics providers and payment processors.

Updates to This Policy

We may update this Cookie Policy periodically. Please review it regularly for any changes.

Contact Us

For questions about our use of cookies, contact us at [email protected]